Building a More Sustainable Future
Residence Apartments recognises that operating responsibly means understanding and managing the environmental, social and governance impacts of our business. Our ESG approach provides the framework for how we measure our performance, identify opportunities for improvement and make informed decisions across our operations.
As a provider of serviced apartments and student accommodation, our activities have an impact on the environment, our employees, our guests, our suppliers and the communities in which we operate. We are committed to measuring these impacts, reporting on our progress transparently and taking practical steps to improve our performance over time.
Our approach is based on continuous improvement rather than claiming perfection. We publish annual sustainability information, measure our greenhouse gas emissions, assess the social value we create and review our policies regularly to ensure they remain relevant to our business and stakeholders.
While we have made progress, including reducing our carbon emissions, delivering measurable social impact and achieving independent Planet Mark certification as well as Social Value Portal verification, we recognise there is more to do. Our ESG strategy sets out our current priorities, explains how we govern our activities and outlines the actions we are taking to support the long-term resilience of our business.
We believe that transparency, accountability and evidence-based decision-making are essential to building trust with our guests, employees, partners and wider stakeholders. This page brings together our policies, performance data and annual reports to provide a clear overview of our ESG commitments and the progress we are making.
Our vision is to become one of the UK’s leading sustainable accommodation providers by integrating Environmental, Social and Governance (ESG) considerations into the way we operate, make decisions and create long-term value for our business and stakeholders. We are committed to measuring our impacts, continuously improving our performance, and transparently reporting and publishing our environmental, social and governance outcomes.
Through responsible business practices, evidence-based decision-making and open reporting, we aim to strengthen our resilience, support our employees and communities, reduce our environmental impact where possible, and maintain the trust of our guests, partners, investors and other stakeholders.
We are committed to:
Our latest ESG performance demonstrates measurable progress across environmental and social initiatives.
2025 Highlights
These achievements demonstrate our commitment to measurable improvement while identifying opportunities for further progress.
Our ESG Framework is designed to ensure that our environmental and social performance is measured, reported and governed using recognised methodologies and independent verification. This approach helps provide transparency, consistency and confidence in the information we publish, while reducing the risk of under-reporting or unsubstantiated environmental or social claims.
Environmental
Our environmental performance is measured annually across Scope 1, Scope 2 and Scope 3 greenhouse gas emissions using the Greenhouse Gas (GHG) Protocol, the internationally recognised standard for carbon accounting.
Our carbon footprint is independently measured, verified and certified through Planet Mark, providing external assurance over our emissions reporting and supporting our programme of continuous improvement.
Our environmental priorities include:
Social
We recognise that creating positive social impact is equally important.
Our social value is measured using the Social Value Portal (SVP) methodology and the National TOMs (Themes, Outcomes and Measures) Framework, providing an evidence-based approach to assessing the value our activities generate for employees, communities and wider stakeholders.
Our social priorities include:
Governance
Strong governance underpins our ESG programme by ensuring accountability, transparency and continual improvement.
We are committed to:
Climate Action & Net Zero
Reducing greenhouse gas emissions remains one of our highest priorities.
Our roadmap includes:
Today
By 2030
Long Term
Support the UK’s transition towards Net Zero through continuous investment, innovation and responsible operations.
Measuring Progress Through Continuous Improvement
2025 marks our third year of ESG measurement and reporting. During this period, we have achieved an overall (across 3 years) 27%+ reduction in carbon emissions, demonstrating the impact of ongoing measurement, operational improvements and targeted reduction initiatives.
Our roadmap focuses on maintaining this momentum through:
2025
Future Focus
Our approach is based on measurable progress, independent verification and continuous improvement.
Our Planet Mark Certificate & 2025 Sustainability Report
2025 Social Impact Report Verified by SVP
Link to ‘Year 3 ESG dashboard 2025’
Sustainability Toolkit for Guests
Sustainable Procurement and Waste Reduction Policy [Link to attached Sustainable Procurement and Waste Reduction Policy]
Green Travel Policy [Link to attached Sustainable Green Travel Policy]
